![]() Click to select the Microsoft Junk E-mail Reporting Add-in check box. In the Manage list box, make sure that COM Add-in is selected, and then click Go. On the File menu, click Option, and then click Add-In. To do this, use one of the following procedures, depending on your version of Outlook. When you want to receive mail from this person again, you can remove his or her email address or domain from your blocked senders list. Outlook automatically moves any new mail that you receive from this person to the Junk email folder. If you want to stop receiving email from someone, you can add his or her email address to your blocked senders list. When the user login to outlook and browse through outlook mailbox the junk e-mail is found grayed out. The main problem when this error occurred in Outlook is that the user is neither able access the junk folder nor can check the block address in Junk mail.If the message has been filtered out by Outlook, then the Infobar will contain the following text ”This message was marked as spam using the Outlook Junk E-mail filter.” When you see this message, you’ll need to troubleshoot your Junk E-mail settings in Outlook. Press and hold the Windows key, then press the “ R ” key to bring up the run dialog. You can check for and disable these plugins using these steps. This is often the case when security software is installed on the computer. Another reason that “Junk” may be grayed out, is a plugin may be interfering with the setting.Workaround: This feature is not available yet and you will need to use the Outlook web app or OWA () to set junk e-mail. Issue: In Outlook for Mac, you will find the junk e-mail protection options greyed out and not adjustable. Junk email protection is greyed out in Outlook for Mac mail client. ![]()
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